Grant County is making available to residents and visitors in Grant County the CodeRed emergency alerting system.
Grant County uses CodeRED to send emergency notifications by phone, email, text and social media. The County may also use CodeRED to send general notifications to registered subscribers to communicate non-life safety matters.
We want to remind residents to add these phone numbers to their phone contacts, so when the phone call is received the resident recognizes the phone number.
- Emergency Notifications: 1-866-419-5000 or Emergency Comm
- General Notifications 1-855-969-4636 or General Comm
You may sign in to create a managed account on CodeRED and select the type of information you would like to receive. There is no charge to register for or use CodeRED. Your personal information will be kept confidential.
To register go to the following website or text grant to 99411. https://public.coderedweb.com/CNE/en-US/bfa422074595
Code Red also has available a free mobile app for Android and Apple devices. These mobile notifications deliver relevant, location based alerts based on GPS location to ensure you receive critical information when you are in a CodeRED client’s jurisdiction. This app enables you to receive timely notifications when you are on the road or away from home in other jurisdictions that have CodeRed.
To download the app go to the following website: https://www.onsolve.com/solutions/products/codered/mobile-alert-app/ codered-mobile-apps-download/
If you have questions on CodeRED please contact Kevin Schuelke, Grant County Emergency Manager at 432-4637.
CodeRED FAQS
Things to Know About CodeRED
- CodeRED delivers notifications by phone, email, text, social media, and/or mobile alerts
- CodeRED is compatible with TDD/TTY devices for those with hearing impairments
- Individuals and businesses may add as many phone numbers, email and texts numbers as they choose
- If you are currently a CodeRED subscriber that has already registered your mobile phone to get notifications from Grant County, you will continue to receive calls. However, if you download the app, you will also be able to get alerts to your smartphone anywhere in the country, including Hawaii, Puerto Rico, and Alaska.
What is CodeRED and what is it used for?
CodeRED is a web-based critical communication solution that enables local public safety personnel to notify
residents and businesses by telephone, text message, email, and social media of time-sensitive information,
emergencies, or urgent notifications. The system can reach hundreds of thousands of individuals in minutes to
ensure information such as evacuation notices, missing persons, inclement weather advisories, and more are quickly
shared. Only authorized officials have access to send alerts using the CodeRED system.
How will I know when CodeRED is calling?
A CodeRED message will have the caller ID # 866-419-5000 for emergencies and caller ID # 855-969-4636 for nonemergencies.
We suggest that you program these numbers into your cell phone as a new contact and use
CodeRED as the contact name. If you need to replay the message received, you can dial this number and listen to
the message again in its entirety.
I have a cordless phone and it will not work when the power goes out.
How will I be contacted?
Make sure to have at least one working corded telephone on hand for these situations. However, when signing up for
CodeRED, you may indicate both a primary and alternative phone number. Cell phones and/or work phone numbers
can be entered as alternatives. Both your primary and your alternative phone numbers will be contacted in the event
of a CodeRED notification.
What do I do if I receive a CodeRED message?
If you receive a CodeRED phone call, listen carefully to the entire message. You can repeat the message by pressing
any key. Do not call 911 for further information unless directed to do so, or you need immediate aide from the police
or fire department. If you receive a CodeRED email or text message, please be sure to read the entire message
carefully and follow all instructions.
Do I ever need to renew my registration?
Renewals are not necessary as long as your contact information has not changed. If you move, however you must
update your information to ensure you will continue receiving these valuable notifications.